Email support is
available for the PCQ Assistant by emailing firstname.lastname@example.org.
be sure to include the following items with ANY
What version of windows do you
have? (Windows 95, 98, ME, XP, 2K)
Your name and phone number in
the event we
need to call you.
A detailed explanation of your
problem and how to duplicate it. If we
cannot duplicate a problem, we cannot fix it.
If your problem involves a
particular pattern file not opening, please be
sure to attach a copy of the pattern file to
your support request email.
If you are getting a strange
error message, please press the PRINT SCREEN
button near the upper right hand corner of your
keyboard, open your word processing document,
and press CONTROL and the letter V. This
will paste a "screen shot" into the
word processing document. Then attach that
word processing document to your email.